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Loop returns partnership

  • Specialty

    Loop is the post-purchase platform that enables Shopify's biggest brands, such as Allbirds, FIGS, Princess Polly and Chubbies, to transform returns into exchanges. Loop helps over 1,200 brands increase customer loyalty, retain more revenue, and lower reverse logistics costs. Through innovative features like Instant Exchanges, Shop Now, and Bonus Credit, Loop has helped merchants retain more than $400 million in revenue over the past five years. Learn more at www.loopreturns.com

  • Partnership Overview

    Together, Bold Metrics and Loop create a seamless data stream around returns that help further reduce returns with data-charged insights and accurate sizing recommendations for customers. The dynamic partnership is an instant value-add for Shopify-based apparel brands, creating a scalable and easy way to boost utility around existing data streams while providing contextualized fitting options for each garment style. Brands see a boost in conversions, meaningful fit-related return reduction and an elevated online customer experience to supercharge eCommerce at scale.